Copy of Custom-Made General Terms and Conditions of Sale (GTC)
Object
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between the seller and the customer in the context of the manufacture of custom-made items, in accordance with the detailed specifications on the order form signed by both parties.
Order and Commitment
Every order is validated by the signing of an order form specifying the
The document details the product's characteristics, including dimensions, model, materials, and finishes. This document is binding on both parties and serves as the reference for manufacturing.
Article Conformity
The manufactured item will conform to the specifications indicated on the order form. The measurements, style, fabric, construction, and cut will be carried out according to the information provided by the customer.
No Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to items made to the consumer's specifications or clearly personalized. Therefore, no returns or refunds will be accepted after order confirmation.
Cancellation Policy
Before production begins : In case of customer cancellation, 10% of
The deposit paid will be retained as compensation for the order processing time.
To cover the costs incurred in designing the requested item.
Delivery
Shipping costs will be communicated to the customer before shipment, based on a simulation for which proof will be provided. Delivery will be carried out according to the terms agreed upon with the customer.
Responsibility
The seller agrees to comply with the specifications agreed upon with the client. Any modification after the order form has been signed must be the subject of an addendum signed by both parties.